Service Design
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Ben Reason Service Design for Business. A Practical Guide to Optimizing the Customer Experience
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A practical approach to better customer experience through service design Service Design for Business helps you transform your customer's experience and keep them engaged through the art of intentional service design. Written by the experts at Livework, this practical guide offers a tangible,
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Tongdan Jin Reliability Engineering and Services
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Offers a holistic approach to guiding product design, manufacturing, and after-sales support as the manufacturing industry transitions from a product-oriented model to service-oriented paradigm This book provides fundamental knowledge and best industry practices in reliability modelling,
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Sauming Pang Successful Service Design for Telecommunications
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Comprehensive reference to successful service design for the telecommunications industry Telecommunications companies operate in increasingly competitive environments. The companies that survive and excel are those offering the most compelling range of products and services. These services are
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Service Charge for Design
Купить за 1500 RUR
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Service Design: Turing Edition
Купить за 3390 RUR
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Peter Farenden ITIL For Dummies
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ITIL For Dummies provides an easy-to-understand introduction to using best practice guidance within IT service management. It breaks down the 5 stages of the service lifecycle into digestible chunks, helping you to ensure that customers receive the best possible IT experience. Whether readers need
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Basem El-Haik Service Design for Six Sigma
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A roadmap to consistent, high-quality service for any organization A service is typically something created to serve a paying customer, whether internal or external. Some services consist of several processes linked together while others consist of a single process. This book introduces Design for
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Robin Qiu G. Service Science. The Foundations of Service Engineering and Management
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Features coverage of the service systems lifecycle, including service marketing, engineering, delivery, quality control, management, and sustainment Featuring an innovative and holistic approach, Service Science: The Foundations of Service Engineering and Management provides a new perspective of
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Michael Bell Service-Oriented Modeling (SOA). Service Analysis, Design, and Architecture
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Answers to your most pressing SOA development questions How do we start with service modeling? How do we analyze services for better reusability? Who should be involved? How do we create the best architecture model for our organization? This must-read for all enterprise leaders gives you all the
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Группа авторов How to Make Brilliant Stuff That People Love ... and Make Big Money Out of It
Купить за 2814.26 RUR
This book describes a marketing and design approach called «total design,»which is about not only making but marketing and promoting a good or service both successfully and profitably. It offers an integrated, holistic approach to the whole process. It's integrative because the design,marketing,
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Minnah Custom Ceramic Dinnerware Design Service
Купить за 7190 RUR
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